国际物流服务体验运营专家-TikTok Shop
Core
Analyze merchant and consumer logistics experience data to identify pain points, optimize platform logistics rules and compensation mechanisms, and collaborate with cross-functional teams to improve service satisfaction in international markets.
Role type
Senior IC logistics experience operations specialist (international e-commerce)
Builds
Optimized logistics rules, compensation data capabilities, and improved merchant/consumer satisfaction metrics
Domain
International e-commerce / Logistics operations
Deliverable
product features
Required skills
Business analysis, data-driven problem solving, cross-functional collaboration, project management, English communication
Preferred skills
International e-commerce customer service experience, logistics operations experience, experience in experience design
Technologies
Data analysis tools, logistics management systems
