规范化运营专家-抖音生活服务
Core
Establishing and operating universal standards and mechanisms for service experience and governance, converting mature operational models into standardized tools and platforms to reduce manual dependency and improve efficiency.
Role type
Senior operations expert (service experience and governance)
Builds
Standardized tools and platforms for service governance
Domain
Internet services / Digital commerce
Required skills
Process construction methodology, Business sensitivity, Product thinking, Cross-functional collaboration, Project management, Complex problem decomposition, Data-driven iteration
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead the formulation and operation of universal standards for service experience and governance; Drive the productization of infrastructure capabilities to create standardized tools; Establish data monitoring perspectives to identify efficiency bottlenecks and drive continuous iteration of processes and tools; Coordinate resources across teams to implement improvement solutions and scale operational frameworks.
Seniority
Senior, hands-on IC
