Product Operations Manager - TikTok Local Services
Core
Own day-to-day product operations and program management for TikTok Local Services' C-side products, acting as a bridge between business and product to improve booking conversion and scale the business.
Role type
Product Operations Manager (C-side)
Builds
Consumer-facing capabilities for booking, search, and local service discovery
Domain
Internet / Local Services / Travel & Lifestyle
Deliverable
product features
Required skills
Product operations, Program management, GTM strategy, User feedback loop management, Data analysis, Stakeholder management
Preferred skills
C-end internet product experience, End-to-end product operations, Conversion mechanics expertise, Funnel data interpretation
Technologies
TikTok POI, Short videos, LIVE, Search
Responsibilities
Partner with Product, Design, and Data to build and land consumer-facing capabilities; Embed with users and frontline teams to surface pain points; Define GTM strategy and manage multi-region roll-out plans; Systematically collect VoC and UX defects; Codify methodology and build product health dashboards.
Seniority
Mid-Senior, hands-on IC