TikTok Shop - Automation, Process Optimization & Operational Efficiency Manager, Fulfillment Center
Core
Lead the transformation of high-volume B2C fulfillment centers from manual workflows to fully automated sortation, pick-pack, and value-added services, delivering double-digit productivity gains and cost reductions.
Role type
Senior IC Operations Manager (Warehouse Automation & Lean Transformation)
Builds
Semi-automated/fully automated sortation, pick-pack, and value-added services (VAS) for cross-border e-commerce clients.
Domain
Cross-border e-commerce logistics and warehouse automation
Required skills
Warehouse automation strategy, Lean Six Sigma, capital project management, labor productivity engineering, WMS proficiency, data analytics, simulation modeling
Preferred skills
Cross-border supply chain experience, MHE controls integration, P&L responsibility, automation vendor network
Technologies
ASRS, AMR/AGV, G2P, AutoStore, shuttle systems, robotic arms, cross-belt sorters, Manhattan, Blue Yonder, FlexSim, AnyLogic, SQL, Power BI, Tableau
Responsibilities
Design and execute a 3-year automation master plan for large-scale warehouse facilities; Lead end-to-end capital projects including ROI modeling, vendor selection, and commissioning; Map and re-engineer B2C fulfillment workflows using Lean Six Sigma methodologies; Establish labor management systems and drive KPIs like UPH and CPO; Act as a technical translator between US operations and Chinese headquarters.
Seniority
Senior, hands-on IC