资深体验运营专家(流程和策略方向)-TikTok
Core
Responsible for TikTok user product experience, managing the full lifecycle of identifying, reporting, analyzing, resolving, and reviewing experience anomalies.
Role type
Senior experience operations expert (process and strategy)
Builds
Data monitoring systems for experience anomalies and optimized user experience strategies
Domain
Social media / User experience
Deliverable
dashboards & analysis
Required skills
Experience operations, user operations, data monitoring, anomaly detection, strategic planning, process optimization, stakeholder collaboration, structured problem solving, data-driven decision making
Preferred skills
English communication, innovation, strategy iteration
Responsibilities
Manage the full lifecycle of experience anomaly issues from identification to resolution; Build and maintain data monitoring systems for experience anomalies; Collaborate with internal and external teams to drive experience improvements; Regularly review experience rules, products, and strategies to evaluate performance levels.