TikTok Shop - Regional Head of Risk Control & Security Operations
Core
Lead regional risk operations and fraud prevention, partnering with business teams to balance growth with platform safety while driving LLM automation and model oversight.
Role type
Senior leadership IC (Risk Control & Security Operations)
Builds
Risk control systems, LLM-driven investigation workflows, and model QA processes
Domain
E-commerce marketplace, Trust & Safety, AI/ML operations
Deliverable
production ML models
Required skills
Fraud operations leadership, risk strategy, LLM/ML lifecycle management, data analysis, stakeholder partnership, incident escalation, team coaching
Preferred skills
SQL, Python
Technologies
LLMs, RLHF, SQL, Python
Responsibilities
Lead regional risk analysts in detection and mitigation; drive migration to LLM-driven automation; partner with commercial teams on safe growth strategies; own regional risk metrics and performance analysis; co-design risk strategies with global product and data science teams; escalate high-impact fraud incidents; direct LLM & Model QA evolution including RLHF and root cause analysis; coach team on data analysis and AI oversight.
Seniority
Senior, hands-on IC with leadership scope
