Quality & Training Specialist - Video Safety Operations, Danish Speaking
Core
Ensures safety policies are enforced accurately and consistently at scale through quality assurance, auditing, data analysis, and training for human moderation teams.
Role type
Quality & Training Specialist (Trust & Safety)
Builds
Operational guidelines, safety enforcement accuracy, and calibrated moderation processes
Domain
Trust & Safety / Content Moderation
Deliverable
dashboards & analysis
Required skills
Root Cause Analysis, policy interpretation, audit execution, data visualization, stakeholder management, training delivery, AI tool utilization
Preferred skills
Experience with high-volume operational environments, knowledge of KOM methodologies
Technologies
QA dashboards, RCA tools, calibration platforms, AI tools
Responsibilities
Conduct analytical audits of human moderation; perform Root Cause Analysis on quality issues; interpret safety guidelines and validate benchmark data; lead calibration sessions; manage edge case escalations; utilize AI to reduce manual tasks; lead training rollouts for policy changes
Seniority
Individual Contributor, operational execution