Quality & Training specialist - Account, Interaction & Search Safety - Dublin - German Speaking
Core
Ensure safety policies are enforced accurately and consistently at scale for TikTok's Account, Interaction, and Search operations through auditing, data analysis, and training.
Role type
Senior IC Trust & Safety Quality Specialist
Builds
Operational guidelines, audit reports, and calibrated moderation standards
Domain
Social Media / Trust & Safety
Deliverable
dashboards & analysis
Required skills
Root Cause Analysis, policy interpretation, audit execution, data visualization, stakeholder management, training delivery, AI tool utilization, German fluency, English fluency
Preferred skills
Knowledge of Account/Interaction/Search specific policies
Technologies
QA dashboards, RCA tools, calibration platforms, AI tools
Responsibilities
Conduct analytical audits of human moderation; perform Root Cause Analysis on quality issues; interpret safety guidelines and validate benchmark data; lead calibration sessions; manage edge case escalations; utilize AI to reduce manual tasks; lead training rollouts for policy changes
Seniority
Senior, hands-on IC
