TikTok Shop - Logistics Merchant Operations Manager, Spain & Italy (Chinese Speaker)
Core
Lead end-to-end logistics operations and merchant adoption for TikTok Shipping in Spain & Italy, serving strategic merchants and large sellers.
Role type
Senior IC logistics operations manager (marketplace)
Builds
TikTok Shipping commerce ecosystem and operational processes for merchants in Spain & Italy
Domain
E-commerce logistics and supply chain
Deliverable
product features
Required skills
carrier management, service quality optimization, cost control, merchant onboarding, stakeholder management, data analysis, seller enablement, operational reporting
Preferred skills
experience with high-volume warehouses, cross-functional collaboration, training delivery
Technologies
TikTok Shipping platform
Responsibilities
Manage carrier relationships and service quality; recruit and onboard high-potential merchants; analyze merchant feedback to drive product improvements; develop seller enablement materials and conduct training; monitor adoption metrics and provide reporting.
Seniority
Senior, hands-on IC
