Quality & Training Specialist Lead - Live & Monetization - Lisbon
Core
Lead quality assurance, training governance, and risk oversight for TikTok's Live & Monetization markets to ensure safety policy enforcement and team excellence.
Role type
Senior IC Quality & Training Specialist Lead
Builds
Scalable quality frameworks, training programs, and risk mitigation strategies for Live and Monetization content
Domain
Social media content moderation (Live streaming & Monetization)
Required skills
Team leadership and coaching, Advanced analytics and Root Cause Analysis (RCA), Quality governance and policy expertise, Cross-functional stakeholder management, Training strategy and change management, Predictive risk assessment
Preferred skills
Operational workflow optimization, AI-driven automation implementation, Department-specific policy knowledge (Live and Monetization)
Technologies
AI/automation tools, Data analytics platforms
Responsibilities
Drive quality performance and identify systemic risks across markets, Lead Root Cause Analysis for major quality defects, Mentor and develop a team of Quality & Training Specialists, Re-engineer quality processes and optimize workflows, Partner with Policy and Operations teams to resolve edge cases, Produce quarterly threat outlooks for seasonal events
Seniority
Senior, hands-on IC with strategic oversight