AI Analysis & Performance Analyst
Core
Develop analytics and reporting initiatives to deliver data-driven insights for AI automation, optimizing system configuration, resource allocation, and BPO operations.
Role type
Senior IC AI Analysis & Performance Analyst
Builds
Scalable solutions for human-AI task allocation and operational efficiency
Domain
Social Media / Customer Support / AI Automation
Deliverable
production ML models
Required skills
Python, SQL, statistical regression, machine learning, hypothesis testing, A/B testing, predictive analysis, data pipeline development, LLM application
Preferred skills
Customer Support experience, model testing and deployment, root cause analysis, community insights understanding
Technologies
Python, SQL, LLMs
Responsibilities
Work with large datasets to solve ambiguous problems using analytical and statistical approaches; Conduct quantitative analysis and present recommendations; Design and implement foundational tests including A/B testing; Perform predictive analysis for revenue, loss forecasts, and risk management; Conduct deep dive analysis to identify patterns and root causes; Partner with cross-functional teams to execute strategy.