治理体验负责人-体验与服务
Core
Manage end-to-end author governance experience on Douyin, overseeing penalty, appeal, objection, review, and communication scenarios to drive satisfaction and resolution rates.
Role type
Senior Product/Strategy Lead (Author Governance & AI)
Builds
Author governance workflows, AI-driven appeal handling, and intelligent communication tools
Domain
Social Media / Content Moderation / AI
Deliverable
product features
Required skills
Strategic planning, root cause analysis, AI/LLM application, team building, SOP creation, stakeholder management
Preferred skills
Content governance experience, community management, prompt engineering, AI workflow design
Technologies
Large Language Models (LLMs), AI automation tools, Prompt Engineering
Responsibilities
Design top-level strategies for author governance experience, lead the scalable application of AI in governance processes, build and mentor a specialized governance team.
Seniority
Senior, hands-on IC with team leadership
