Product Operation Manager, Experience ops, Strategy & Workflow
Core
Own user experience identification, analysis, and optimization for TikTok's core product using data analysis and AI tools.
Role type
Product Operation Manager (Experience Ops & Strategy)
Builds
User experience optimization strategies and implementation plans for TikTok's content creation and consumption platform.
Domain
Social Media / Consumer Tech
Deliverable
product features
Required skills
Data analysis, AI tool construction, cross-team collaboration, user feedback analysis, strategic planning, problem decomposition
Preferred skills
Global organization experience, Project Management (PMO)
Technologies
AI tools, data analysis platforms
Responsibilities
Identify experience issues and develop optimization strategies; monitor experience metrics and health levels; drive resolution of user requests; analyze user feedback to identify genuine needs; review and update user experience rules and strategies.
Seniority
Mid-level, hands-on IC
