TikTok Shop - Regional Risk Specialist
Core
Regional risk owner responsible for building processes to detect and prevent fraud across transactions, KYC, onboarding, and seller/buyer/creator affiliations, while integrating AI agents and ML models to scale defense mechanisms.
Role type
Senior IC regional risk specialist (fraud & AI operations)
Builds
Fraud detection workflows, AI-driven risk defense systems, and BPO-managed operational processes for the e-commerce marketplace.
Domain
E-commerce marketplace risk management and fraud prevention
Deliverable
production ML models
Required skills
Fraud investigation, BPO management, AI workflow optimization, LLM prompt engineering, Root Cause Analysis (RCA), Human-in-the-Loop (HITL) protocol design, stakeholder alignment, data-driven strategy
Preferred skills
Python programming, law enforcement or trust & safety policy experience
Technologies
AI agents, machine learning models, LLMs, data pipelines
Responsibilities
Design and manage BPO workflows and SOPs; lead investigations of suspicious behaviors and fraudulent transactions; optimize regional risk AI workflows and fine-tune LLM prompts; implement HITL supervision protocols; produce fraud reports summarizing trends and model performance; engage with business, tech, and legal stakeholders to align risk strategies.
Seniority
Senior, hands-on IC
