AI智能服务体验产品经理（商家与创作者方向）-TikTok Shop
Core
Design and iterate AI-powered chatbot and LLM-assisted features for merchants and creators to enhance service experience and efficiency.
Role type
Product Manager (AI/LLM)
Builds
Merchant and creator chatbots, AI-assisted customer service tools
Domain
E-commerce, AI/LLM, Customer Service
Deliverable
product features
Required skills
Product planning, PRD creation, LLM application design, Data-driven decision making, Cross-functional collaboration
Preferred skills
Experience with AI platforms, Complex B2B platforms, English fluency
Technologies
LLM, Chatbot frameworks
Responsibilities
Translate complex business problems into clear product solutions, Build core data monitoring systems, Coordinate with international operations, R&D, and AI algorithm teams
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