UK&EU Logistics Operations Manager - TikTok Shop
Core
Manage intra-EU carrier performance and TikTok shipping service levels to attract sellers and optimize operational efficiency.
Role type
Logistics Operations Manager
Builds
TikTok shipping service and related operations for Intra EU scope
Domain
E-commerce logistics / Cross-border trade
Required skills
courier management, logistics performance analysis, reverse logistics management, SOP ownership, KPI tracking, root cause analysis, seller communication, market research, risk management
Preferred skills
platform logistics experience in Europe, relationships with major courier companies, e-commerce marketplace governance knowledge, short-term business travel within Europe
Technologies
data integration tools, logistics tracking systems
Responsibilities
Manage day-to-day operations, track high performance records, drive team improvement, solve collection issues, educate mass sellers, develop operation plans to address market or policy changes
Seniority
Mid-Senior, hands-on IC