Creator Support Associate - Customer Support, Trust & Safety
Core
Deliver white-glove customer support and safety assistance to TikTok creators via email, ticketing, chat, and in-app messages.
Role type
Customer Support Associate (Trust & Safety)
Builds
Creator support experience and safety resolution outcomes
Domain
Social media platform / Creator economy
Deliverable
client delivery
Required skills
Written communication, multi-tasking, CRM software proficiency, time management, decision-making, typing speed
Preferred skills
Internet culture literacy, social media user behavior understanding
Sourced via tiktok · Listed on CareerPlan, which tracks 854,000+ jobs from 20+ sources.