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TikTok Shop - Head of Content Governance

San Jose, United States of America💼 Full-time🗓 2026-09-28

Core

Setting the vision and executing the content and creator policy framework for TikTok Shop in the US to ensure a safe, trustworthy, and engaging shopping experience.

Role type

Senior leadership (Head of Content Governance)

Builds

Content policy frameworks, risk detection strategies, and operational mechanisms for shoppable short-form video and livestream content.

Domain

E-commerce, Content Safety, Trust & Safety

Deliverable

production ML models

Required skills

Content policy strategy, cross-functional leadership, risk assessment, data analysis, A/B testing, LLM application, globalization strategy, stakeholder management, business judgment

Preferred skills

Team building and motivation, AI/LLM application for policy development and automated review

Technologies

Large language models (LLMs), A/B testing tools

Responsibilities

Develop and lead Content Policy Strategy for the US Marketplace; Lead a High-Performing Policy Team; Drive Cross-Functional Collaboration with Legal, Product, Trust & Safety, Engineering, Operations, and Data Science; Innovate Risk Detection & Governance Strategy using data and advanced technologies; Champion Globalization Strategy & Mindset

Seniority

Senior, hands-on IC with leadership responsibilities

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