User Service & Experience Operations Intern (TikTok Live) - 2027 Start
Core
Monitor multi-channel user feedback, apply data analysis to pinpoint experience gaps, and support service process optimization for TikTok LIVE.
Role type
Intern, User Service & Experience Operations
Builds
Data-driven reports, actionable SOPs, and issue resolution workflows for global live streaming.
Domain
Social media / Live streaming / User experience
Deliverable
dashboards & analysis
Required skills
Data analysis, SQL, Excel, SOP drafting, Root cause analysis, User research, Competition analysis, English, Mandarin
Responsibilities
Monitor multi-channel user feedback, Support service process optimization, Build data-driven reports, Assist in user research and competition analysis
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