TikTok Shop - Site Ops Supervisor, Sort Center - Atlanta
Core
Lead daily warehouse operations, optimize labor and capacity planning, and drive operational excellence in a high-volume sortation center.
Role type
Senior IC logistics operations supervisor
Builds
Parcel logistics network throughput and service levels
Domain
Logistics / Supply Chain
Deliverable
physical/clinical work
Required skills
Labor management, operational bottleneck resolution, team leadership, OSHA compliance, workforce planning, performance metrics analysis
Preferred skills
Large-scale fulfillment center experience, multilingual team management, continuous improvement project leadership
Technologies
WMS, sortation systems, OSHA safety protocols
Responsibilities
Lead inbound receiving, inventory movement, picking, packing, and outbound shipping activities; Monitor throughput, productivity, and service level metrics; Develop staffing plans based on forecasted volumes; Resolve operational bottlenecks and workflow backlogs; Coach and develop Team Leads and frontline associates; Maintain compliance with safety standards and OSHA regulations.
Seniority
Senior, hands-on IC