文档工程师-PMO
Core
Plan, write, publish, and maintain documentation for the Feilian enterprise collaboration product, including user guides, release notes, and troubleshooting guides.
Role type
Product Documentation Engineer
Builds
User guides, release notes, troubleshooting guides, and FAQ content for the Feilian product.
Domain
Enterprise SaaS / Collaboration Tools
Deliverable
product features
Required skills
Technical writing, information architecture, content strategy, data analysis, project management, AI-native workflow design
Preferred skills
Markdown, Git, Docs as Code, Prompt Engineering, RAG, automation workflows
Responsibilities
Collaborate with product managers to align documentation with feature launches; optimize document information architecture and quality standards; analyze user feedback and support ticket data to identify content gaps; measure and improve documentation value metrics.
Seniority
Mid-level, hands-on IC