Product & Process Solutions Program Manager (GenAI & Emerging Products)
Core
Design and build end-to-end safety frameworks for GenAI operations workflows, deploying AI-native tools to boost operational accuracy, scalability, and efficiency.
Role type
Senior IC Product & Process Solutions Program Manager (GenAI)
Builds
Standardized, scalable process solutions for global content moderation and AI safety evaluation
Domain
Generative AI, Trust & Safety, Global Operations
Deliverable
production ML models
Required skills
Generative AI development, end-to-end solution building, data analysis, operational performance monitoring, AI-augmented agentic development tools (Codex, Claude Code), process automation
Preferred skills
Trust & Safety domain experience, large-scale operations experience
Responsibilities
Design and deploy AI-native tools for operational safety frameworks; own full-lifecycle delivery of safety projects; transform legacy reporting into AI-driven analytical models; lead workflow redesign and AI solution rollout initiatives
