平台运营项目经理 - TikTok
Core
Build systems, tools, and workflows to ensure safe platform usage for hundreds of millions of users, focusing on content safety workflow optimization, user self-service tool construction, and cross-team project delivery.
Role type
Senior Product Operations Manager (AI/ML & Content Safety)
Builds
Scalable content safety infrastructure, AI model lifecycle management tools, and multi-platform Chatbot self-service capabilities.
Domain
Social Media / AI & Machine Learning / Content Safety
Deliverable
production ML models
Required skills
AI/ML product operations, model lifecycle management, content safety operations, complex cross-functional project management, data analysis, root cause analysis, stakeholder negotiation, workflow automation.
Preferred skills
AI/LLM tool usage for data analysis and automation, bilingual proficiency (Chinese/English).
Technologies
AI/LLM tools, data analysis platforms, workflow automation tools.
Responsibilities
Optimize content safety workflows and identify performance gaps in model and business processes; Conduct structured root cause analysis to translate complex business issues into scalable platform capabilities; End-to-end ownership of multi-platform Chatbot optimization projects to improve resolution rates and user satisfaction; Lead and coordinate complex cross-team projects involving platform, policy, engineering, and operations teams.
Seniority
Senior, hands-on IC
