差旅运营策略与服务提升专家
Core
Design and implement operational strategies to optimize travel business performance, user experience, and service quality through data analysis and cross-functional collaboration.
Role type
Senior travel operations strategy and service optimization specialist
Builds
Travel service capabilities, operational processes, and system features for employee travel management
Domain
Corporate travel management and operational efficiency
Deliverable
product features
Required skills
Operational strategy design, service design, process optimization, project management, requirements management, data analysis, cross-functional collaboration
Preferred skills
AI application in travel services, global collaboration, travel behavior analytics
Technologies
AI tools for service quality inspection and intelligent booking
Responsibilities
Identify operational issues and opportunities from business goals and user data; coordinate with product and system teams to define requirements and ensure high-quality delivery; establish mechanisms for quality management, user feedback, and team collaboration; lead key initiatives to optimize travel processes and systems; explore AI applications to enhance travel experience and operational efficiency.