Part Time Customer Advocate, VM, Market Operations
Core
Customer Advocates manage the end-to-end car pickup experience at Carvana's Vending Machine locations, assisting customers with vehicle selection, paperwork, and the physical loading process.
Role type
Part-time Customer Advocate (Market Operations)
Builds
The Carvana Vending Machine customer pickup experience
Domain
Used automotive retail
Deliverable
product features
Required skills
Customer service, vehicle detailing, safe driving, physical labor (lifting 50lbs), notary certification, DMV system access
Preferred skills
None stated
Technologies
Customer tracking system, DMV/title and registration systems
Responsibilities
Create a memorable pickup experience for customers, complete customer paperwork and update tracking systems, address customer questions and minor technical issues, drive safely and maintain a clean driving record, perform physical tasks like detailing and loading vehicles onto the Vending Machine
Seniority
Entry-level, part-time