Creator Support Specialist - Trust and Safety, Customer Support
Core
Frontline support specialist ensuring creators feel safe and supported on TikTok by handling inquiries and safety concerns across chat, email, and ticket systems.
Role type
Customer Support Specialist (Trust & Safety)
Builds
Creator support workflows and community trust
Domain
Social Media / Creator Economy
Deliverable
client delivery
Required skills
Chat support, written communication, CRM/CS software proficiency, multitasking, problem-solving, policy navigation, empathy, system diagnosis
Preferred skills
Internet culture familiarity, digital environment support experience
Sourced via tiktok · Listed on CareerPlan, which tracks 877,000+ jobs from 20+ sources.
