Partner Operations Manager (Video Safety Operations), Trust & Safety
Core
Drive executional excellence for video safety operations across partner/vendor networks in APAC, ensuring alignment with global frameworks and business objectives.
Role type
Senior Partner Operations Manager (Vendor Management)
Builds
Video safety operations delivery for non-US markets (EMEA, APAC) including Photo, Drama, Push, Hashtag, and Effects formats.
Domain
Trust & Safety / Video Content Moderation / Outsourced Operations
Required skills
Vendor performance management, Operational KPI/SLA tracking, Process improvement, Risk mitigation, Cross-functional stakeholder management, Data analysis
Preferred skills
Trust & Safety environment experience, Incident management, Risk management, APAC market knowledge
Technologies
WFM tools, QA platforms, Operational reporting systems
Responsibilities
Execute partner operations strategy across assigned vendors, Monitor and drive performance across key operational functions, Conduct regular business reviews with partners, Identify operational risks and drive mitigation plans, Standardize processes across vendors to ensure consistency, Partner with internal stakeholders to align on priorities and execution plans
Seniority
Senior, hands-on IC
