Strategic Operations Manager, NA GBM
Core
Operational backbone for North America Global Business Marketing, removing cross-team friction and ensuring marketing initiatives deliver business promises.
Role type
Senior IC strategic operations manager
Builds
Standardized global business operations framework across NA GBM teams
Domain
B2B marketing operations
Required skills
process optimization, SLA management, cross-functional coordination, budget governance, operational risk management, continuous process improvement, tool governance, P&L tracking, forecasting, OKR development
Preferred skills
B2B marketing experience, strategic planning frameworks, scaling global operational frameworks, TikTok advertising ecosystem knowledge, new client acquisition processes, hub-and-spoke model operations
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