Alpha Front Office Support Services, Officer
Core
Manage day-to-day client front office activities, support strategic onboarding, and act as a subject matter expert to ensure timely trading and resolve multi-faceted queries.
Role type
Senior Investment Management Operations Officer (Front Office Support)
Builds
Client Order Management Systems (OMS) and Middle Office IBOR recordkeeping systems
Domain
Institutional Investment Management (Equity, Fixed Income, Derivatives, FX, OTC)
Required skills
Front Office expertise, Charles River (CRD) system experience, Middle Office IBOR recordkeeping, Investment Management operations, Equity/Fixed Income/Derivatives/FX/OTC product knowledge, SQL coding, Microsoft Office, analytical skills
Preferred skills
Python/VBA/Macro experience, trading software experience, change management, process development
Technologies
CRIMS, Charles River (CRD), IBOR recordkeeping systems, SQL, Python, VBA, Macro, Microsoft Office
Responsibilities
Track and resolve BAU client queries for Front and Middle office, manage investigation and resolution of system issues, communicate effectively on problems to ensure timely resolution, collaborate with teams to develop best practices, participate in service review meetings
Seniority
Senior, hands-on IC