Sr. Technical Support Engineer
Core
Subject matter expert on Pinterest API and partner integrations, defining scalable solutions for Tier 1 clients and Enterprise Advertisers to support Pinterest's business products.
Role type
Senior Technical Support Engineer (Partner Engineering)
Builds
Scalable partner integrations, new API launches, large-scale integration builds, and high-impact bug fixes for Pinterest business solutions.
Domain
Consumer tech platform, Adtech, Shopping, Growth, API integrations
Required skills
API integration at scale, SDK usage, custom client code development, complex script writing (Python or shell), on-call support management, cross-functional leadership, AI-driven solution design, performance monitoring system development, technical evangelism, mentorship
Preferred skills
Experience at large consumer tech platforms, leading technical partner/client calls, AI experimentation
Technologies
Pinterest API, SDKs, Python, Shell scripting
Responsibilities
Serve as subject matter expert on Pinterest API and partner integrations; Lead definition and development of Pinterest Integration products with strategic partners; Own technical relationships with Tier 1 partners and Enterprise Advertisers; Provide proactive and reactive technical support via dedicated channels; Provide on-call support coverage for business solutions; Lead complex engineering projects end-to-end partnering with Engineering; Develop and maintain performance and quality monitoring systems; Define tools, processes, and documentation frameworks; Lead cross-functional initiatives shaping the developer ecosystem and mentor junior members; Lead AI-driven solutions and automations to scale support and ops.
Seniority
Senior, hands-on IC with leadership responsibilities
