Administratief Customer Care Medewerker (f/m/d)
Core
Ensuring contract and customer administration accuracy, acting as a backup for first-line customer service.
Role type
Administrative Customer Care Specialist
Builds
Accurate contract processing and timely administrative handling for sales and customer care operations
Domain
Automotive / Digital Services
Required skills
Contract administration, data verification, administrative processing, customer support, Salesforce usage, Microsoft Office proficiency
Preferred skills
Prior administrative experience, Salesforce experience
Responsibilities
Verify sales-entered contracts for accuracy and completeness, process administrative changes and cancellations, handle incoming calls and emails as backup support, coordinate with Sales, Product, and Customer Care teams
Seniority
Junior to Mid-level, hands-on IC
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