Ocean Operations Specialist
Core
Execute booking, documentation, and shipment troubleshooting for global ocean freight operations to ensure timely delivery and cost efficiency for clients.
Role type
Senior IC ocean operations specialist
Builds
End-to-end export processes and special freight operations (DG, reefer)
Domain
Global logistics and supply chain
Required skills
booking and documentation execution, shipment troubleshooting, exception escalation, vendor relations management, process implementation, regulatory compliance knowledge, strategic problem-solving
Preferred skills
logistics operations experience, warehousing knowledge, freight forwarding background, consulting experience, new business process implementation
Technologies
N/A
Responsibilities
Execute booking and documentation processes with clients and carriers; handle timely shipment troubleshooting and exception escalation; plan and execute special freight operations; support new business and process implementation; inform business process and software capability needs to improve efficiency and compliance
Seniority
Junior to Mid-level, hands-on IC