Lead Program Manager- Generative AI Data Operations
Core
Leads a program of AI training data projects at scale, owning strategy, delivery, and the primary client relationship for high-volume operations.
Role type
Senior Program Manager (Generative AI Data Operations)
Builds
AI training data pipelines, evaluation systems, and multilingual datasets for foundation labs and enterprises
Domain
Generative AI, Data Operations, Multilingual Data Services
Deliverable
production ML models
Required skills
Program strategy & planning, Team leadership, Client relationship management, Quality partnership, Scale & throughput planning, Financial stewardship, Risk & issue control, Process improvement & automation, Compliance & security oversight, Stakeholder coordination
Preferred skills
SQL/ETL concepts, BI dashboards, Vendor management
Technologies
NIMO™, PM/task boards, BI dashboards
Responsibilities
Define program goals, roadmap, and operating model across multiple projects and vendors; Lead a delivery team (PMs, Coordinators) with clear goals and performance feedback; Act as the day-to-day executive contact for clients; Co-own quality outcomes with the Manager of Quality; Plan and secure rater/annotator capacity to meet high-volume targets; Build and manage budgets and margins; Maintain program RAID and lead root-cause analyses; Standardize SOPs and pilot automation; Ensure policy adherence for data handling and privacy; Coordinate with Sales, Quality, Operations, and Vendor Management.
Seniority
Senior, hands-on IC with direct line management
