Station Assistant
Core
Provide exceptional customer service, manage luggage, and perform general cleaning and maintenance duties at a railway station and on Courtesy Coaches.
Role type
Station Assistant (Customer Service & Operations)
Builds
Queensland Rail Travel network services connecting communities in Queensland, Australia
Domain
Transportation / Rail
Deliverable
product features
Required skills
Customer service, manual handling, platform management, station machinery operation, safety compliance, computer skills, autonomous work
Preferred skills
Bus driving experience, yard machinery operation, cleaning experience, admin/ticketing experience
Technologies
Station machinery, Courtesy Coach
Responsibilities
Convey passengers between Maryborough and Hervey Bay using Courtesy Coach, assist with supply provision on train arrival/departure, manage luggage check-in and loading, perform general cleaning and maintenance of station and train facilities, provide platform announcements and active platform management, report safety concerns
Seniority
Entry-level to Mid-level, hands-on IC