Global Head of Solutions
Core
Own the Integration and Support engineering teams to ensure customers successfully launch and operate on the fraud risk platform.
Role type
Senior leadership (Head of Solutions) for a 20-person technical organization
Builds
Customer integrations, support operations, and scalable engineering processes for a financial crime risk platform
Domain
Fintech, fraud prevention, AML, and risk management
Required skills
Leading large technical teams (20+), B2B SaaS management, financial services domain expertise, technical product fluency, operational rigor, team scaling, coaching
Preferred skills
Pre-sales and post-sales experience, broader fintech familiarity
Technologies
N/A
Responsibilities
Build playbooks, onboarding, and SLAs for scaling; coach technical leads; guide contract scoping and technical judgment; partner with Sales and POC teams
Seniority
Senior, hands-on IC with leadership responsibilities