Commercial Solutions Architect
Core
Act as a trusted technical advisor to customers and prospects, bridging product and customer outcomes by designing, demonstrating, and validating Dash0's observability capabilities in real-world environments.
Role type
Commercial Solutions Architect (Pre-Sales)
Builds
Dash0 observability platform (OpenTelemetry-native, AI-centric)
Domain
Cloud-native observability, distributed tracing, Kubernetes
Required skills
Kubernetes, OpenTelemetry, observability pipelines, distributed tracing, telemetry data ingestion, performance optimization, DevOps, SRE, platform engineering, technical demo execution, architecture design, POC creation, technical communication
Preferred skills
Pre-sales or Sales Engineering experience at B2B SaaS, OpenTelemetry ecosystem contributions, CRM tools (Salesforce/HubSpot), high-growth startup environment experience
Technologies
OpenTelemetry, Kubernetes, cloud-native technologies
Responsibilities
Design and architect observability solutions; Translate complex customer requirements into scalable Dash0 implementations; Develop and execute Proofs of Concept; Deliver engaging technical demos and presentations; Partner with Account Executives throughout the sales cycle; Provide architecture guidance on observability setup and telemetry data modeling; Create and maintain reusable demo environments and reference architectures; Contribute to technical content (blog posts, conference talks, documentation)
Seniority
Mid-Senior, hands-on IC with customer-facing responsibilities