Customer Experience Coordinator
Core
Face-to-face coordinator managing post-sale customer relationships, vehicle exchanges, returns, and fleet operations at a physical hub.
Role type
Customer Experience Coordinator (InLife Coordinator)
Builds
Seamless customer experience and efficient fleet operations for a rideshare vehicle ownership platform
Domain
Mobility / Rideshare / Electric Vehicles
Deliverable
client delivery
Required skills
Conflict resolution, attention to detail, problem-solving, customer service, operational management
Responsibilities
Handle vehicle exchanges and returns, manage fleet operations, respond to customer inquiries, maintain customer relationships post-sale, ensure smooth hub operations
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