Account Manager (Email Marketing)
Core
Primary client contact and project coordinator for a portfolio of DTC e-commerce accounts, ensuring clear communication and delivery of email marketing campaigns.
Role type
Account Manager (Email Marketing)
Builds
Email flows, campaigns, pop-ups, and performance reports for DTC e-commerce brands
Domain
E-commerce / Email Marketing
Required skills
Client communication, project coordination, email lifecycle management, campaign review, performance analysis, tool proficiency (Klaviyo, Omnisend, Slack, ClickUp, Notion), AI tool usage
Preferred skills
Hiro Analytics, peptide/supplement brand knowledge
Responsibilities
Act as primary point of contact for assigned clients; take end-to-end ownership of client work from briefing to delivery; plan upcoming work for one-time projects and retainer accounts; allocate daily tasks across copywriters, designers, and implementers; review deliverables before client release; monitor account performance and translate results into actionable next steps; use AI tools to support account management workflows; identify opportunities to improve client outcomes and team efficiency.
