Care Coordinator, Thailand
Core
Back-end adviser organizing and managing care plans for families in Asia Pacific regions, handling logistics like provider selection, billing, and appointments.
Role type
Senior Care Coordinator (Asia Pacific)
Builds
Care plans and member support workflows for global enterprises and health plans
Domain
Healthcare / Care Management / Asia Pacific
Deliverable
client delivery
Required skills
Healthcare sector navigation, care plan development, provider vetting, medical billing management, appointment scheduling, medication tracking, facility vetting, insurance navigation, cultural sensitivity, global market experience
Preferred skills
Social Work or healthcare degree, AI/automation tool adoption, macOS proficiency, GSuite/Slack/1Password usage
Responsibilities
Organize and manage care plans for members across diverse global markets, find and vet healthcare providers, manage medical bills and track medications, support localization of care guides, collaborate on product feedback, provide hands-on support for complex healthcare situations
Seniority
Mid-Senior, hands-on IC