Operations Manager | London
Core
Lead a portfolio of 5+ stores and their General Managers, focusing on P&L management, operational standards, and talent development.
Role type
Senior Operations Manager (Multi-unit)
Builds
Food and beverage retail stores
Domain
Hospitality / Food & Beverage
Required skills
P&L management, multi-unit leadership, talent development, operational strategy, inventory calibration, sales forecasting
Preferred skills
Turnaround experience, new store launch, change management
Technologies
P&L dashboards, KPI tracking tools
Responsibilities
Coach General Managers on hospitality standards and operational processes; Own area P&L including sales forecasting, labor planning, and inventory calibration; Develop talent pipeline and succession plans for store leaders; Execute strategic initiatives like menu launches and tech adoption across the area.
