Operations Manager | Boston

Boston💼 Full-time💰 $90,000–$90,000🗓 2026-09-28 → 2026-09-29

Core

Scaling a network of General Managers and driving operational excellence across multiple café locations to ensure high-quality customer experiences and financial performance.

Role type

Senior Operations Manager (Multi-unit)

Builds

A high-performing team of General Managers and a consistent brand experience across district stores

Domain

Food & Beverage / Hospitality

Required skills

Leadership, hiring and coaching, operational management, financial acumen, data analysis, community relations, change management

Preferred skills

Experience in fast-growing consumer businesses, ability to travel between stores

Technologies

None stated

Responsibilities

Build, coach, and develop a high-performing team of General Managers; Lead labor planning, scheduling, and staffing strategies; Own the financial performance of the district including sales and profitability; Maintain operational excellence, food safety, and brand standards across locations; Partner with HQ to implement new initiatives and operational improvements

Seniority

Senior, hands-on IC

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About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.