Operations Manager | Philadelphia
Core
Lead a portfolio of 5+ stores by hiring, coaching, and developing General Managers to drive operational excellence, financial performance, and hospitality standards.
Role type
Senior Operations Manager (Multi-Unit)
Builds
A high-performing team of store leaders and a scalable operational model across multiple locations
Domain
Food & Beverage / Hospitality
Required skills
Multi-unit leadership, P&L management, talent development, strategic planning, data analysis, change management
Preferred skills
Experience in fast-growing consumer businesses, ability to travel between stores
Technologies
Slack, Notion
Responsibilities
Hire, coach, and develop General Managers; own area P&L and labor planning; calibrate inventory and sales forecasts; drive operational standards and culture; implement new initiatives and menu launches
Seniority
Senior, hands-on IC