Cafe Manager | Beverly Hills
Core
Launch and lead Blank Street's first Beverly Hills store, building a high-performing team and delivering exceptional customer experiences in a fast-paced hospitality environment.
Role type
Senior single-unit cafe manager (specialty coffee & retail)
Builds
A high-performing cafe team and a world-class customer experience for the local community
Domain
Specialty coffee, hospitality, retail
Required skills
Team leadership and coaching, inventory and supply chain management, financial performance ownership, operational compliance and auditing, recruitment and training, customer experience management
Preferred skills
Deep knowledge of specialty coffee, ability to create workflows for dispersed teams, emotional intelligence and conflict resolution
Technologies
Inventory Management System, operations auditing platform
Responsibilities
Create and maintain a motivating team culture; ensure food and beverage quality standards and recipe accuracy; manage inventory, ordering, and waste; achieve company standard operational scores; develop ties with neighboring businesses to grow local brand loyalty; take ownership of store financial performance; uphold high NPS scores through exceptional service.
Seniority
Senior, hands-on IC