Shift Lead | Brooklyn

New York💼 Full-time💰 $21–$21🗓 2026-09-30

Core

Lead shift operations and deliver exceptional hospitality in a high-volume cafe environment, crafting coffee and matcha products while supporting team growth and store profitability.

Role type

Shift Lead (Hospitality/Cafe Operations)

Builds

Coffee and matcha products, customer experiences, and store operational efficiency

Domain

Food & Beverage / Cafe Operations

Deliverable

product features

Required skills

Coffee and matcha expertise, shift leadership, multi-tasking, customer issue resolution, staff training, operational process adherence

Preferred skills

Weekend and holiday availability, passion for cafe culture

Technologies

POS systems, recipe management tools

Responsibilities

Craft coffee and matcha products, provide exceptional hospitality to customers, support GM and train new employees, open and close the store safely, handle and solve customer issues, lead initiatives to increase foot traffic and sales

Seniority

Entry-level leadership (2+ years experience)

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About blankstreet

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.