Fraud Operations Analyst
Core
Review flagged transactions and user behaviors to block fraudulent activity and clear false positives for an online shopping platform.
Role type
Fraud Operations Analyst (Shopper Risk)
Builds
Fraud prevention mechanisms and detection systems for a fintech/retail installment plan service
Domain
Fintech / Retail / Fraud Prevention
Deliverable
production ML models
Required skills
Fraud investigation, data analysis, pattern recognition, policy adherence, SLA management, stakeholder escalation handling, LLM tool usage (Claude)
Preferred skills
Fintech/payments experience, SQL, Python/R/SAS, quantitative degree
Technologies
SQL, Python, R, SAS, Claude (LLM)
Responsibilities
Monitor real-time transactions for fraud, investigate flagged accounts, analyze account patterns, research fraud trends to improve detection systems, collaborate on prevention tools, maintain SLAs, handle escalations
Seniority
Entry-level to Junior, hands-on IC