Shopper Insights Client Manager

Toronto💼 Full-time🗓 2026-10-01 → 2026-10-02

Core

Lead client relationships and insight delivery for a Canadian grocery retailer, translating priorities into actionable workplans to drive commercial growth.

Role type

Senior client manager (shopper insights)

Builds

Trusted partnerships with CPG clients and retailers, delivering measurable shopper insights

Domain

Retail (grocery) + Customer Data Science

Deliverable

client delivery

Required skills

CPG industry knowledge, client leadership, insight expertise, commercial judgement, stakeholder management, team leadership, pipeline management

Preferred skills

Experience selling products or services, experience in an insight or CPG business

Responsibilities

Build trusted relationships with CPG clients and retailer stakeholders; Shape account plans and stakeholder maps; Translate priorities into insight workplans; Lead upsell and cross-sell activities; Manage and coach Shopper Insights Client Leads

Seniority

Senior, hands-on IC with team leadership

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About dunnhumby

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. 