KAM Mexico
Core
Own end-to-end commercial relationships with enterprise clients, ensuring account health, satisfaction, and growth while supporting solution implementation.
Role type
Senior Key Account Manager (B2B SaaS)
Builds
Nauta's AI-native supply chain operating system for wholesalers, manufacturers, retailers, and traders
Domain
Supply chain, logistics, and procurement
Deliverable
client delivery
Required skills
relationship management, account ownership, logistics/procurement/supply chain domain knowledge, commercial acumen, risk identification, expansion strategy
Preferred skills
experience at tech-forward/AI-native supply chain companies, existing network in Mexican logistics/procurement, startup environment adaptability
Technologies
Nauta AI suite
Responsibilities
Serve as primary point of contact for key stakeholders across procurement, operations, and supply chain; track account health metrics (usage, satisfaction, ROI) and proactively address risks; identify upsell and cross-sell opportunities; represent client voice internally to Product and Customer Success leadership; provide hands-on support for solution implementation on-site.
Seniority
Senior, hands-on IC
