Tech Ops Team Lead
Core
Lead a small team of TechOps Payments Analysts to support data reporting, reconciliation, and performance optimization for Stripe's financial infrastructure platform.
Role type
Senior Tech Ops Team Lead (People Management & Operations)
Builds
Data-driven insights, automated reporting, and optimized team processes for payments operations
Domain
Financial Technology / Payments Operations
Deliverable
dashboards & analysis
Required skills
Payments reconciliation, SQL, Data analysis, Team leadership, Capacity planning, Stakeholder management, Performance management, Process optimization, Mentoring
Preferred skills
Prior team lead experience, Reconciliation operations experience
Responsibilities
Manage capacity and scheduling for team members; Champion metrics-driven analysis and automation; Lead weekly business reviews; Unblock complex reconciliation issues; Coach and mentor individuals; Drive team culture and engagement.
Seniority
Senior, hands-on IC with people management responsibilities