Digital Sales Representative
Core
Digital Inside Sales Representative driving net new customer acquisition, solution selling, and deal closure for Twilio's nonprofit and social impact accounts.
Role type
Senior IC digital sales representative (nonprofit/social impact)
Builds
Twilio's communications API platform solutions for social impact organizations
Domain
Social impact / Nonprofit / Public sector / Healthcare / Credit Unions
Required skills
Technical solutions selling, business forecast management, financial modeling, data-driven account development, process improvement, cross-functional collaboration, CRM pipeline management, social impact market expertise
Preferred skills
Experience with social impact and public sector entities
Technologies
Twilio communications API platform, Salesforce
Responsibilities
Manage and expand customer accounts across community, social services, public sector, healthcare, and NGOs; design solutions for specific customer use cases; manage entire sales cycles to close revenue and drive upsell/cross-sell; execute programmable sales plays to deliver revenue and gross profit results; collaborate with cross-functional teams on renewals and digital communication strategies; generate and maintain accurate sales pipelines and forecasts; execute automation strategies to serve large customer volumes while maintaining NPS and preventing churn.
Seniority
Senior, hands-on IC
