Curriculum Manager (EMEA)
Core
Design and manage enablement curriculum for EMEA Sales and Customer Success teams, translating business performance needs into measurable learning experiences.
Role type
Senior Instructional Designer / Curriculum Manager
Builds
Instructor-led materials, facilitator guides, eLearning modules, job aids, and assessments for commercial sales and customer success roles.
Domain
B2B SaaS Sales Enablement / Customer Success Training
Required skills
Instructional design (ADDIE), adult learning principles, learning journey design, assessment design, stakeholder management, project management, sales methodology knowledge, data analysis for learning gaps, content authoring, AI-assisted content creation
Preferred skills
Experience in high-growth B2B SaaS, formal instructional design certification (ATD CPTD/CPLP), LMS and content authoring tool expertise, observability/DevOps domain knowledge
Technologies
LMS, content authoring tools, AI tools for scripting/storyboarding
Responsibilities
Build curriculum for EMEA Commercial Sales and Customer Success; develop high-quality enablement content across modalities; translate performance expectations into observable behaviors; partner with Program Management to identify key behaviors; design assessments measuring learning objectives; manage build schedules with subject matter experts; ensure successful program rollouts; maintain program accuracy and consistency post-launch; coach peers on responsible AI usage
Seniority
Mid-Senior, hands-on IC